5 Signs Your Website is Costing You Clients
Lucinda Sperry • July 22, 2025
5 Signs Your Website Is Costing You Clients And what you can do to fix it
Your website is often the first handshake between you and a potential client — and we both know first impressions matter. But if your site feels outdated, confusing, or clunky, visitors won’t stick around long enough to see what makes your work incredible.
Here are 5 signs your website might actually be working against you — and how to turn things around:
1. It's Not Mobile-Friendly
More than half of web traffic comes from mobile devices. If your site looks tiny, broken, or hard to navigate on a phone, you’re likely losing trust (and conversions) before you even get started.
Fix it:
Use responsive design and test your site on multiple devices. Your content should adapt seamlessly — not just shrink. Have your friends look at your website on different phones and give feedback of their experience.
2. It’s Slow to Load
We live in a world of instant everything. If your site takes longer than 3 seconds to load, your visitors are already bouncing.
Fix it:
Optimize images, clean up old plugins, and check your hosting provider. A fast site is a trusted site. Check for slow loading images at www.webpagetest.org.
Check for broken links while you are at it. Use free website link checkers like brokenlinkcheck.com.
3. Your Message Isn’t Clear
You’ve got a few seconds to tell visitors who you are, what you do, and why it matters to them. If your homepage is all fluff and no focus, they won’t know what action to take — and they’ll move on.
Fix it:
Start with a bold, benefit-focused headline and keep your messaging simple, warm, and client-centered.
4. The Design Feels Dated or Generic
Design trends evolve. If your website looks like it’s stuck in 2012, potential clients may question whether your services are relevant now.
Fix it:
A fresh, intentional design doesn’t need to be flashy — just cohesive, modern, and aligned with your brand voice.
5. There’s No Clear Call to Action
What should someone do after they land on your site? Book a call? Fill out a form? Download your guide? If that next step isn’t obvious, they’ll likely leave without taking one. Check to see how many clicks or steps it takes to order your product or service. Have a trusted friend test it out and give you feedback. The easier it is to do business with you the more sales your website will make.
Fix it:
Make your call to action bold, repeated in a few places, and tied to real value. Make sure your customer has enough information to make an informed decision. Don't forget to include your hook that gets a gut reaction to buy!
Final Thoughts
Your website should be your hardest-working employee — not a silent saboteur. If you’re unsure where to begin, I offer website audits and redesigns that align with your voice, values, and goals.
Ready to turn visitors into clients? Let’s talk!
In today’s fast-moving digital world, artificial intelligence (AI) is no longer just a tech buzzword—it’s a practical tool that businesses of all sizes can use to work smarter, not harder. Whether you're a solopreneur, a creative agency, or a small business owner juggling marketing with everything else, AI can help you save time, increase efficiency, and even spark fresh ideas. So where do you start? Here’s a quick, no-jargon guide to getting your business started with AI in marketing. 1. What Is AI, Really? In simple terms, AI refers to computer systems that mimic human intelligence—like understanding language, recognizing patterns, and making decisions. You’ve probably already encountered AI in tools like: Chatbots that answer FAQs on websites Email platforms that suggest subject lines Design tools that auto-generate layouts Social media schedulers that recommend post times You don’t need to be a coder to use AI. Most modern tools have it built in—and they're designed to be user-friendly. 2. Why AI Matters for Marketing Marketing is all about understanding people and communicating value. AI helps with both. Here’s what it can do: Save Time: Generate social captions, blog outlines, or ad copy in minutes Boost Consistency: Automate repetitive tasks like scheduling posts or sending emails Improve Targeting: Use customer data to personalize content and offers Spark Creativity: Generate new ideas when you’re staring at a blank screen Think of AI as a creative assistant—not a replacement for your brand voice, but a tool to support and scale it. 3. Simple Ways to Start Using AI Today Not sure where to begin? Try these low-barrier tools: Content Creation ChatGPT Jasper Grammarly Design & Visuals Canva Pro’s Magic Design Adobe Firefly DALL·E Remove.bg Email & Automation Mailchimp ConvertKit Analytics & Insights Google Analytics 4 HubSpot 4. Best Practices for Using AI Effectively Stay human. Your voice still matters. Let AI assist—not replace—you. Check for accuracy. AI sometimes makes mistakes. Fact-check everything. Use it to enhance your creativity. Don’t hand over the reins completely—guide it. 5. What Not to Do With AI: Ethics, Safety & Boundaries AI is powerful—but how you use it matters. Here are a few things to avoid: Don’t present AI-generated content as your expert opinion . Edit and shape content to reflect your experience and authority. Don’t use AI for sensitive or nuanced topics . It’s not a substitute for empathy or lived understanding. Don’t share private or client-sensitive info . Treat AI like a public tool—protect confidentiality. Don’t skip the fine print. Understand licensing for AI-generated images and content. Don’t expect perfection . Always review, refine, and add the human touch. The Ethical Mindset When used thoughtfully, AI can support your creative process without compromising your values. Be transparent, stay curious, and keep the human heart of your brand front and center. Final Thoughts You don’t need to be a tech expert to put AI to work in your marketing. By starting small and using AI tools ethically and creatively, you can save time, sharpen your strategy, and unlock exciting new possibilities for your brand. The future of marketing isn’t just smart—it’s AI-assisted. And now’s the perfect time to get started.
Great design turns heads—but strategy keeps them engaged. Learn why your brand needs more than just style to succeed.
